Farm Insurance Online :: Contact Us

Contact Farm Insurance Online

farm.insuranceonline.com.au

How can we help you today?

Whether you’d like to explore Farm Insurance Online options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Farm Insurance Online experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

Follow us!

We are a proud member of the Financial Services Online network!

Connect with us on your favourite social media platform for the latest financial news, views, resources and information.


Insurance News

Addressing Human Factors in Rising Australian Truck Insurance Claims
Addressing Human Factors in Rising Australian Truck Insurance Claims
04 Jun 2026: Paige Estritori
Gallagher's recent guidance for Australia's heavy vehicle sector identifies fatigue, inattention, distraction, and inappropriate speed as major contributors to truck incidents and related insurance claims. This analysis is based on recent crash data and regulatory expectations, highlighting the need for comprehensive risk management strategies within the transport industry. - read more
Hostplus and MetLife Extend Partnership to Strengthen Member Insurance Offerings
Hostplus and MetLife Extend Partnership to Strengthen Member Insurance Offerings
03 Jun 2026: Paige Estritori
Hostplus, a leading Australian superannuation fund, has announced the extension of its group insurance partnership with MetLife Australia until June 2028. This strategic move aims to enhance the insurance benefits available to Hostplus members, reflecting the fund's commitment to providing comprehensive and cost-effective coverage. - read more
Nautilus Marine Insurance Celebrates 21 Years with New Brand Identity and Team Expansion
Nautilus Marine Insurance Celebrates 21 Years with New Brand Identity and Team Expansion
03 Jun 2026: Paige Estritori
Nautilus Marine Insurance, a leading provider in Australia's marine insurance sector, has marked its 21st anniversary by unveiling a refreshed brand identity and expanding its team with strategic appointments. This evolution underscores the company's commitment to growth and its dedication to serving the marine community. - read more
Zurich Introduces AI-Powered Cyber Insurance Solution for Australian Businesses
Zurich Introduces AI-Powered Cyber Insurance Solution for Australian Businesses
03 Jun 2026: Paige Estritori
Zurich Financial Services Australia has unveiled 'Prime One', a cutting-edge cyber insurance product designed to bolster the digital resilience of Australian businesses. Developed in partnership with Cowbell, a specialist in adaptive cyber and specialty insurance solutions, 'Prime One' leverages artificial intelligence to streamline the underwriting process, offering rapid and tailored coverage. - read more
Government Unveils Major NDIS Reforms Targeting Over $36 Billion in Savings
Government Unveils Major NDIS Reforms Targeting Over $36 Billion in Savings
03 Jun 2026: Paige Estritori
The Australian government has announced substantial reforms to the National Disability Insurance Scheme (NDIS) as part of the 2026 federal budget, aiming to save more than $36 billion over the next four years. These changes are intended to curb the scheme's rapid growth and ensure its sustainability, while refocusing support on individuals with significant and permanent disabilities. - read more
Farm Insurance Articles

Understanding Machinery Breakdown Insurance for Australian Farms
Understanding Machinery Breakdown Insurance for Australian Farms
Welcome to our in-depth exploration of Machinery Breakdown Insurance—a safety net that's becoming increasingly important for the modern Australian farmer. Whether you're involved in cropping, dairy, or livestock, your equipment is the backbone of your operation. As farming technology evolves, the machinery becomes more sophisticated, and unfortunately, the more complex a system is, the more that can go wrong. This is where Machinery Breakdown Insurance comes into play. - read more
Unpacking the Fine Print: Common Misunderstandings in Farm Insurance Policies
Unpacking the Fine Print: Common Misunderstandings in Farm Insurance Policies
Welcome to our discussion on farm insurance, a crucial subject for every Australian farmer. Whether you're seasoned in agricultural ventures or just starting out, the world of insurance can often seem daunting and complex. - read more
Essential Coverage: The Top Insurance Policies Every Australian Farmer Should Consider
Essential Coverage: The Top Insurance Policies Every Australian Farmer Should Consider
Welcome to a critical discussion surrounding the stability and protection of your farming enterprise. In the unpredictable world of agriculture, insurance plays a pivotal role in safeguarding the future of your business. As we delve into the intricacies of insurance coverage, we aim to establish a strong foundation for enduring success in the farming industry. - read more
Comparing Insurance Policies: Finding the Best Coverage for Seasonal Farming Risks
Comparing Insurance Policies: Finding the Best Coverage for Seasonal Farming Risks
Welcome to our detailed guide on comparing insurance policies for seasonal farming risks. If you're a rural farm owner, you understand the unique challenges that come with each season. This article aims to help you find the best coverage to protect your livelihood. - read more
On-Farm Safety: Insurance Tips to Minimize Accidents and Liability
On-Farm Safety: Insurance Tips to Minimize Accidents and Liability
For Australian farmers, every day presents a complex web of activities that demand not only their physical toil but also a keen attention towards safety. On-farm safety is paramount and is the shield that guards the well-being of both workers and operations in Australia's diverse agricultural landscape. It's not just about the immediate repercussions of accidents, but also their long-term impact on a farm's viability. - read more

Knowledgebase
Loss of Use:
Insurance coverage that pays for the additional living expenses if your home is uninhabitable due to a covered loss.