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How can we help you today?

Whether you’d like to explore Farm Insurance Online options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Farm Insurance Online experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Insurance News

Why Tradies Should Check Injury Cover Wording
Why Tradies Should Check Injury Cover Wording
14 Jul 2026: Paige Estritori
A recent Australian Financial Complaints Authority decision has put a sharp spotlight on a point many self-employed workers can easily overlook: the difference between being unable to work and being covered under the exact wording of an insurance policy. - read more
Longer Lives, Longer Illnesses: What It Means for Cover
Longer Lives, Longer Illnesses: What It Means for Cover
14 Jul 2026: Paige Estritori
New research from Zurich has put a fresh spotlight on a challenge many Australian households already feel in practical terms: living longer does not always mean living healthier. Its Chronic Care Index places Australia highly among OECD countries for overall health system performance, helped by strong healthcare capacity and relatively low mortality. But the same research points to a widening gap between lifespan and healthspan, with more people spending extended periods managing chronic illness. - read more
Volunteer H5 Training Sharpens Australia’s Biosecurity Watch
Volunteer H5 Training Sharpens Australia’s Biosecurity Watch
14 Jul 2026: Paige Estritori
South Australia’s decision to train conservation volunteers in H5 bird flu detection marks a practical new phase in Australia’s biosecurity response. Rather than relying only on government officers and laboratory testing, the program aims to use experienced birdwatchers and conservation volunteers as an extra set of eyes across wetlands, coastlines and bird habitats. - read more
What the Steadfast takeover bid could mean for SMEs
What the Steadfast takeover bid could mean for SMEs
14 Jul 2026: Paige Estritori
A major ownership shake-up may be coming for one of the most influential names in Australian commercial insurance distribution, after global investment firm KKR joined the consortium pursuing Steadfast Group. The proposal, valued at about $7.7 billion, remains non-binding and is still subject to due diligence and further agreement, but it is significant because Steadfast sits behind a large network of insurance brokerages and underwriting agencies used by many Australian businesses. - read more
What a Renewed Flood Pool Debate Means for Retail Cover
What a Renewed Flood Pool Debate Means for Retail Cover
14 Jul 2026: Paige Estritori
Australia’s flood insurance debate has returned to the foreground, with fresh attention on whether the existing Cyclone Reinsurance Pool should remain narrowly focused or whether a separate approach is needed for broader flood risk. For shop owners, the issue is more than a policy argument between governments and insurers. It goes directly to whether flood-prone businesses can obtain cover at a workable price, and whether current policies respond in the way owners expect when water damage disrupts trading. - read more
Farm Insurance Articles

Unpacking the Fine Print: Common Misunderstandings in Farm Insurance Policies
Unpacking the Fine Print: Common Misunderstandings in Farm Insurance Policies
Welcome to our discussion on farm insurance, a crucial subject for every Australian farmer. Whether you're seasoned in agricultural ventures or just starting out, the world of insurance can often seem daunting and complex. - read more
Comparing Insurance Options for Mixed Farming: What Rural Owners Need to Know
Comparing Insurance Options for Mixed Farming: What Rural Owners Need to Know
Welcome to our comprehensive guide on comparing insurance options for mixed farming. As a rural farm owner, you face unique challenges that require specialized insurance coverage to protect your livelihood. - read more
On-Farm Safety: Insurance Tips to Minimize Accidents and Liability
On-Farm Safety: Insurance Tips to Minimize Accidents and Liability
For Australian farmers, every day presents a complex web of activities that demand not only their physical toil but also a keen attention towards safety. On-farm safety is paramount and is the shield that guards the well-being of both workers and operations in Australia's diverse agricultural landscape. It's not just about the immediate repercussions of accidents, but also their long-term impact on a farm's viability. - read more
Understanding the Different Types of Farm Insurance Coverage
Understanding the Different Types of Farm Insurance Coverage
In the world of farming, risks are an everyday reality. Whether you're dealing with unpredictable weather, pest invasions, or fluctuating market prices, the uncertainties can be overwhelming. This is where farm insurance comes into play. - read more
Understanding Machinery Breakdown Insurance for Australian Farms
Understanding Machinery Breakdown Insurance for Australian Farms
Welcome to our in-depth exploration of Machinery Breakdown Insurance—a safety net that's becoming increasingly important for the modern Australian farmer. Whether you're involved in cropping, dairy, or livestock, your equipment is the backbone of your operation. As farming technology evolves, the machinery becomes more sophisticated, and unfortunately, the more complex a system is, the more that can go wrong. This is where Machinery Breakdown Insurance comes into play. - read more

Knowledgebase
Income Insurance:
Insures your income in the event of you being unable to work due to sickness or accident.