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farm.insuranceonline.com.au

How can we help you today?

Whether you’d like to explore Farm Insurance Online options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Farm Insurance Online experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Insurance News

A new life insurance discount puts long-term value in focus
A new life insurance discount puts long-term value in focus
14 Jul 2026: Paige Estritori
Partners Life has introduced a new Life Advantage discount, giving eligible customers a permanent reduction on selected life and trauma-related covers. The offer is aimed at non-smokers aged 16 and over who meet a specified body mass index range and complete full medical underwriting when applying for new or increased cover. - read more
Why insurer technology resilience matters when you need to claim
Why insurer technology resilience matters when you need to claim
14 Jul 2026: Paige Estritori
A new regulatory focus on insurer operational resilience is a timely reminder that an income insurance policy is only as reassuring as the systems behind it. The Financial Markets Authority review, reported by Insurance Business in July 2026, found that many New Zealand insurers are still relying on ageing technology for core operations, while also managing significant outsourcing and cyber-security pressures. - read more
Why Delayed Life Milestones Are Changing Income Protection Decisions
Why Delayed Life Milestones Are Changing Income Protection Decisions
14 Jul 2026: Paige Estritori
New Zealand’s life and health insurance market is facing a quiet but important shift: younger adults are not necessarily rejecting protection, but many are postponing the life events that usually trigger it. Recent industry reporting, drawing on Deloitte and Financial Services Council research, shows Gen Z and millennial New Zealanders are delaying major decisions such as buying a home, starting a family, changing careers or launching a business because of financial pressure. - read more
Why Delayed Life Milestones Could Widen New Zealand’s Income Protection Gap
Why Delayed Life Milestones Could Widen New Zealand’s Income Protection Gap
11 Jul 2026: Paige Estritori
New Zealand’s younger workers are reshaping the traditional path into insurance. Fresh industry reporting, drawing on Deloitte’s 2026 Gen Z and Millennial Survey and Financial Services Council research, points to a clear shift: many Gen Z and millennial New Zealanders are delaying major life decisions because of financial pressure. Home ownership, starting a family and career changes have long been moments when people reassess life, mortgage and income protection cover. - read more
Why the FMA’s conduct focus matters for life insurance buyers
Why the FMA’s conduct focus matters for life insurance buyers
11 Jul 2026: Paige Estritori
New Zealand’s financial advice sector is heading into a more targeted year of scrutiny after the Financial Markets Authority’s latest conduct priorities highlighted fraud, adviser commissions and complaints handling as areas of concern for 2026/27. For households arranging life, trauma, income protection or health-related cover, the message is practical: the quality of advice, disclosure and record keeping matters just as much as the premium on the page. - read more
Farm Insurance Articles

Custom Farm Insurance: Tailoring the Perfect Policy for Your Agricultural Needs
Custom Farm Insurance: Tailoring the Perfect Policy for Your Agricultural Needs
Welcome to the world of farm insurance, where no two policies are the same, just as no two farms mirror each other in operations and risks. As a farmer, you are acutely aware that your agricultural endeavors bring a unique set of challenges and needs. Recognizing this diversity is the first step in protecting your livelihood. - read more
Farm Insurance Comparison: Secure Your Farm with the Right Coverage
Farm Insurance Comparison: Secure Your Farm with the Right Coverage
As a farm owner, your livelihood depends not only on the hard work you put in but also on the protection you have in place against unforeseen events. Farm insurance is crucial in safeguarding your investments, ensuring that your operations can continue smoothly even when faced with unexpected challenges. - read more
How Keyperson Insurance Can Safeguard Your Farm's Future
How Keyperson Insurance Can Safeguard Your Farm's Future
Keyperson insurance is a specialized type of business insurance designed to protect companies from the financial repercussions of losing a critically important team member. This type of insurance provides a payout that can help stabilize the business during the transition period following the loss of a key individual. In the context of farming, this might include someone who holds a unique skill set, deep agricultural knowledge, or critical business acumen that drives the success of the farm. - read more
Preparing for the Unexpected: A Farmer's Guide to Comprehensive Weather-Related Insurance
Preparing for the Unexpected: A Farmer's Guide to Comprehensive Weather-Related Insurance
Farmers are no strangers to the whims of nature. The weather, with its unpredictable temperament, can have a profound impact on farming operations. A single storm can lay waste to crops, while a prolonged drought can jeopardize the health of livestock and lead to severe economic strain. Understandably, the uncertainty that weather brings is one of the largest variables in a farmer's success equation. - read more
Effective Risk Management Plans Every Farm Owner Should Implement
Effective Risk Management Plans Every Farm Owner Should Implement
Managing a farm involves juggling many uncertainties and potential risks. Risk management in farming refers to the process of identifying, assessing, and prioritising risks associated with agricultural activities. Effective risk management ensures that farmers can handle obstacles and continue their operations smoothly. - read more

Knowledgebase
Loss Ratio:
The ratio of claims paid by an insurer to the premiums earned, used as a measure of profitability.