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How can we help you today?

Whether you’d like to explore Farm Insurance Online options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Farm Insurance Online experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Insurance News

QBE Divests Trade Credit Business to Swiss Re
QBE Divests Trade Credit Business to Swiss Re
15 May 2026: Paige Estritori
In a strategic move to streamline its operations, QBE Insurance Group has agreed to sell its global trade credit and surety business to Swiss Re Corporate Solutions. This unit, with a significant presence in Australia, New Zealand, and the UK, is projected to generate annual revenue of approximately $283 million. - read more
EML Group Acquires Majority Stake in Guild Insurance
EML Group Acquires Majority Stake in Guild Insurance
15 May 2026: Paige Estritori
EML Group has acquired a 70% stake in Guild Insurance, marking a significant strategic partnership aimed at unlocking growth opportunities and accelerating the development of technology and artificial intelligence within the insurance sector. - read more
Sompo International Strengthens Australian Presence with Strategic Hires
Sompo International Strengthens Australian Presence with Strategic Hires
15 May 2026: Paige Estritori
Sompo International has announced a significant expansion of its Australian operations by recruiting a team of specialists from Everest Group's local arm. This move marks a strategic shift for Sompo, which has maintained a presence in Australia for over 60 years, primarily focusing on Japanese accounts. - read more
CHU Introduces Cyber Coverage in Residential Strata Insurance
CHU Introduces Cyber Coverage in Residential Strata Insurance
14 May 2026: Paige Estritori
In response to the escalating cyber threats targeting strata communities, CHU Underwriting Agencies has expanded its residential strata insurance policies to include cyber protection. This enhancement provides coverage of up to $50,000 for losses resulting from social engineering fraud, a prevalent form of cybercrime where perpetrators impersonate trusted contacts to manipulate payment instructions. - read more
CHU Expands Strata Insurance Capacity to Support Larger Developments
CHU Expands Strata Insurance Capacity to Support Larger Developments
14 May 2026: Paige Estritori
CHU Underwriting Agencies has announced a significant increase in its single risk capacity, raising the limit to $690 million from the previous $300 million. This substantial enhancement enables CHU to better support larger residential and commercial strata developments across Australia. - read more
Farm Insurance Articles

Understanding Public Liability Insurance for Livestock and Crop Producers
Understanding Public Liability Insurance for Livestock and Crop Producers
Public liability insurance is a critical component for the agricultural sector, serving as a protective measure for livestock and crop producers against the legal liabilities they face in their daily operations. This type of insurance is designed to cover the costs associated with third-party injuries or property damage that occur on farm premises or as a direct result of farming activities. - read more
Comparing Insurance Policies: Finding the Best Coverage for Seasonal Farming Risks
Comparing Insurance Policies: Finding the Best Coverage for Seasonal Farming Risks
Welcome to our detailed guide on comparing insurance policies for seasonal farming risks. If you're a rural farm owner, you understand the unique challenges that come with each season. This article aims to help you find the best coverage to protect your livelihood. - read more
On-Farm Safety: Insurance Tips to Minimize Accidents and Liability
On-Farm Safety: Insurance Tips to Minimize Accidents and Liability
For Australian farmers, every day presents a complex web of activities that demand not only their physical toil but also a keen attention towards safety. On-farm safety is paramount and is the shield that guards the well-being of both workers and operations in Australia's diverse agricultural landscape. It's not just about the immediate repercussions of accidents, but also their long-term impact on a farm's viability. - read more
Custom Farm Insurance: Tailoring the Perfect Policy for Your Agricultural Needs
Custom Farm Insurance: Tailoring the Perfect Policy for Your Agricultural Needs
Welcome to the world of farm insurance, where no two policies are the same, just as no two farms mirror each other in operations and risks. As a farmer, you are acutely aware that your agricultural endeavors bring a unique set of challenges and needs. Recognizing this diversity is the first step in protecting your livelihood. - read more
Preparing for the Unexpected: A Farmer's Guide to Comprehensive Weather-Related Insurance
Preparing for the Unexpected: A Farmer's Guide to Comprehensive Weather-Related Insurance
Farmers are no strangers to the whims of nature. The weather, with its unpredictable temperament, can have a profound impact on farming operations. A single storm can lay waste to crops, while a prolonged drought can jeopardize the health of livestock and lead to severe economic strain. Understandably, the uncertainty that weather brings is one of the largest variables in a farmer's success equation. - read more

Knowledgebase
Actuary:
A professional who analyzes the financial costs of risk and uncertainty using mathematics, statistics, and financial theory.