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Whether you’d like to explore Farm Insurance Online options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Farm Insurance Online experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

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Insurance News

NRMA's Departure from Farm Insurance: What It Means for Australian Farmers
NRMA's Departure from Farm Insurance: What It Means for Australian Farmers
12 Jun 2026: Paige Estritori
In a significant shift within the Australian insurance landscape, NRMA has announced its withdrawal from the farm insurance market, ceasing the sale of new policies as of July 1, 2025. This decision affects both hobby and commercial farm insurance policies, leaving many farmers in search of alternative coverage options. - read more
Achmea and Protected Cropping Australia Join Forces to Support Greenhouse Farmers
Achmea and Protected Cropping Australia Join Forces to Support Greenhouse Farmers
12 Jun 2026: Paige Estritori
Achmea Farm Insurance and Protected Cropping Australia (PCA) have announced a strategic partnership aimed at bolstering risk mitigation and resilience within Australia's protected cropping sector. This collaboration seeks to empower greenhouse and glasshouse growers by providing tailored insurance solutions and fostering knowledge exchange on best practices. - read more
Allstate Underwriting and Mitsui Sumitomo Insurance Collaborate to Strengthen Farm Insurance in Australia
Allstate Underwriting and Mitsui Sumitomo Insurance Collaborate to Strengthen Farm Insurance in Australia
12 Jun 2026: Paige Estritori
Allstate Underwriting Agencies Pty Ltd and Mitsui Sumitomo Insurance Co., Ltd have announced a multi-year capacity agreement, marking the beginning of a strategic partnership aimed at bolstering farm insurance offerings in Australia. This collaboration focuses on providing additional capacity to the medium, small, and hobby farm sector, addressing the unique needs of these operations. - read more
Federal Budget 2026: Key Takeaways for the Insurance Industry
Federal Budget 2026: Key Takeaways for the Insurance Industry
12 Jun 2026: Paige Estritori
The 2026-27 Federal Budget, presented by Treasurer Jim Chalmers on May 12, introduces several measures with direct implications for Australia's insurance sector. Key areas of focus include property insurance costs and the issue of underinsurance. - read more
ASIC's 2026 Risk Outlook: Implications for the Insurance Industry
ASIC's 2026 Risk Outlook: Implications for the Insurance Industry
12 Jun 2026: Paige Estritori
The Australian Securities and Investments Commission (ASIC) has released its Key Issues Outlook for 2026, identifying several risks that insurers and financial markets need to address. The primary areas of concern include conduct, resilience, and exposure to complex products. - read more
Farm Insurance Articles

Understanding Machinery Breakdown Insurance for Australian Farms
Understanding Machinery Breakdown Insurance for Australian Farms
Welcome to our in-depth exploration of Machinery Breakdown Insurance—a safety net that's becoming increasingly important for the modern Australian farmer. Whether you're involved in cropping, dairy, or livestock, your equipment is the backbone of your operation. As farming technology evolves, the machinery becomes more sophisticated, and unfortunately, the more complex a system is, the more that can go wrong. This is where Machinery Breakdown Insurance comes into play. - read more
Preparing for the Unexpected: A Farmer's Guide to Comprehensive Weather-Related Insurance
Preparing for the Unexpected: A Farmer's Guide to Comprehensive Weather-Related Insurance
Farmers are no strangers to the whims of nature. The weather, with its unpredictable temperament, can have a profound impact on farming operations. A single storm can lay waste to crops, while a prolonged drought can jeopardize the health of livestock and lead to severe economic strain. Understandably, the uncertainty that weather brings is one of the largest variables in a farmer's success equation. - read more
Comparing Insurance Policies: Finding the Best Coverage for Seasonal Farming Risks
Comparing Insurance Policies: Finding the Best Coverage for Seasonal Farming Risks
Welcome to our detailed guide on comparing insurance policies for seasonal farming risks. If you're a rural farm owner, you understand the unique challenges that come with each season. This article aims to help you find the best coverage to protect your livelihood. - read more
Understanding Public Liability Insurance for Livestock and Crop Producers
Understanding Public Liability Insurance for Livestock and Crop Producers
Public liability insurance is a critical component for the agricultural sector, serving as a protective measure for livestock and crop producers against the legal liabilities they face in their daily operations. This type of insurance is designed to cover the costs associated with third-party injuries or property damage that occur on farm premises or as a direct result of farming activities. - read more
Effective Risk Management Plans Every Farm Owner Should Implement
Effective Risk Management Plans Every Farm Owner Should Implement
Managing a farm involves juggling many uncertainties and potential risks. Risk management in farming refers to the process of identifying, assessing, and prioritising risks associated with agricultural activities. Effective risk management ensures that farmers can handle obstacles and continue their operations smoothly. - read more

Knowledgebase
Insurance Deductible:
the amount that an insured is required to contribute toward an insurance claim as stipulated in an insurance policy. Otherwise known as the "policy excess".