Farm Insurance Online :: Contact Us

Contact Farm Insurance Online

farm.insuranceonline.com.au

How can we help you today?

Whether you’d like to explore Farm Insurance Online options, check your eligibility, or learn more about our referral services, we’re here to assist. You can start your enquiry online and connect directly with a licensed professional suited to your needs.

We also value your feedback and suggestions — they help us continually improve the Farm Insurance Online experience and ensure our services meet the needs of our users.

For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.

Contact Details

Mailing Address:
PO Box 1183
Palm Beach, Queensland, Australia 4221

Office Location:
43 Larch Street
Tallebudgera, Queensland, Australia 4228

Complaints Handling

If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.

If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:

For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):

Privacy and Information Handling

Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.

Licensing and Regulatory Information

This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.

Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).

For more information about licensing and regulatory matters, please visit the ASIC website.

Follow us!

We are a proud member of the Financial Services Online network!

Connect with us on your favourite social media platform for the latest financial news, views, resources and information.


Insurance News

Why Firmer Cattle Prices Should Trigger an Insurance Check
Why Firmer Cattle Prices Should Trigger an Insurance Check
15 Sep 2026: Paige Estritori
Recent rural market reporting has pointed to firmer cattle values across parts of eastern Australia, with improved seasonal confidence, restocker demand and tighter supply helping support prices in a number of saleyards. For producers, stronger prices are welcome after a period of difficult seasonal and cost pressures. But there is also a quieter insurance issue sitting behind the market lift: if livestock values rise, the financial exposure carried by the farm may rise with them. - read more
Softer premiums do not remove the need for sharper cover checks
Softer premiums do not remove the need for sharper cover checks
15 Sep 2026: Paige Estritori
Recent commercial insurance market commentary points to a more favourable pricing environment for many Australian business buyers, with competition returning in some lines after several years of tougher renewal conditions. For consultants, this is welcome news, but it should not be mistaken for a signal that professional risk has become simple or low-cost to insure. - read more
Why Cyber Insurance Reviews Are Becoming More Urgent
Why Cyber Insurance Reviews Are Becoming More Urgent
15 Sep 2026: Paige Estritori
Cyber insurance has moved from a specialist add-on to a mainstream business risk issue. Recent industry commentary points to a more selective market: insurers are examining security controls, data handling and outsourced technology dependencies before offering terms. For many Australian small businesses, that means a renewal is no longer just a price conversation. It is a test of whether the business can show how it prevents, detects and recovers from an incident. - read more
Affordability Pressure Is Changing the Risk Picture for Landlords
Affordability Pressure Is Changing the Risk Picture for Landlords
15 Sep 2026: Paige Estritori
Recent rental market commentary is again highlighting a practical issue for Australian landlords: tenant affordability is becoming a stronger force in how rental demand behaves. While many areas remain tight by historical standards, rising living costs and stretched household budgets are changing what renters can absorb, where they look, and how long they stay. - read more
What Electric Heavy Vehicles Mean for Truck Insurance
What Electric Heavy Vehicles Mean for Truck Insurance
10 Sep 2026: Paige Estritori
Recent transport and fleet industry coverage continues to point to a steady increase in electric and low-emission heavy vehicles across Australian logistics operations. For many operators, the attraction is clear: quieter vehicles, lower tailpipe emissions, potential fuel savings and stronger alignment with customer sustainability targets. But the insurance conversation is now becoming more detailed than simply replacing a diesel truck with an electric one. - read more
Farm Insurance Articles

Understanding Machinery Breakdown Insurance for Australian Farms
Understanding Machinery Breakdown Insurance for Australian Farms
Welcome to our in-depth exploration of Machinery Breakdown Insurance—a safety net that's becoming increasingly important for the modern Australian farmer. Whether you're involved in cropping, dairy, or livestock, your equipment is the backbone of your operation. As farming technology evolves, the machinery becomes more sophisticated, and unfortunately, the more complex a system is, the more that can go wrong. This is where Machinery Breakdown Insurance comes into play. - read more
Custom Farm Insurance: Tailoring the Perfect Policy for Your Agricultural Needs
Custom Farm Insurance: Tailoring the Perfect Policy for Your Agricultural Needs
Welcome to the world of farm insurance, where no two policies are the same, just as no two farms mirror each other in operations and risks. As a farmer, you are acutely aware that your agricultural endeavors bring a unique set of challenges and needs. Recognizing this diversity is the first step in protecting your livelihood. - read more
Farm Insurance Comparison: Secure Your Farm with the Right Coverage
Farm Insurance Comparison: Secure Your Farm with the Right Coverage
As a farm owner, your livelihood depends not only on the hard work you put in but also on the protection you have in place against unforeseen events. Farm insurance is crucial in safeguarding your investments, ensuring that your operations can continue smoothly even when faced with unexpected challenges. - read more
How Keyperson Insurance Can Safeguard Your Farm's Future
How Keyperson Insurance Can Safeguard Your Farm's Future
Keyperson insurance is a specialized type of business insurance designed to protect companies from the financial repercussions of losing a critically important team member. This type of insurance provides a payout that can help stabilize the business during the transition period following the loss of a key individual. In the context of farming, this might include someone who holds a unique skill set, deep agricultural knowledge, or critical business acumen that drives the success of the farm. - read more
Comparing Insurance Options for Mixed Farming: What Rural Owners Need to Know
Comparing Insurance Options for Mixed Farming: What Rural Owners Need to Know
Welcome to our comprehensive guide on comparing insurance options for mixed farming. As a rural farm owner, you face unique challenges that require specialized insurance coverage to protect your livelihood. - read more

Knowledgebase
Insurance Policy Excess:
The amount you will have to contribute when you make a claim.