Farm Insurance Online :: News
SHARE

Share this news item!

AFCA Delivers Ruling After Trucking Company's Claim Denied

Misrepresentation Leads to Claim Denial and Policy Cancellation

AFCA Delivers Ruling After Trucking Company's Claim Denied?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

The Australian Financial Complaints Authority (AFCA) has recently ruled against a trucking company after it was found to have misrepresented its insurance history and operational details when obtaining a policy from NTI.
This case underscores the critical importance of transparency and accuracy when securing insurance coverage in the transport industry.

The dispute arose when the trucking company, with a sole director referred to as "B," lodged a claim under its NTI commercial motor vehicle policy following the theft of a truck in May of the previous year. NTI declined the claim and refunded the premiums, citing misrepresentations regarding the company's insurance history and the radius of its operations. The insurer stated that, had accurate information been provided, it would not have offered coverage.

Investigations revealed that the company had falsely declared through a broker that it had been operating and holding insurance for two years prior to purchasing the NTI policy. In reality, the truck was purchased a year before the theft for $82,500 from a business partner, "C," who was the sole director of another company, "CT." C had organised the insurance with NTI through his broker, and the policy was issued on May 23, 2023.

AFCA's ruling highlights the necessity for businesses to provide truthful and complete information when applying for insurance. Misrepresentations can lead to claim denials, policy cancellations, and potential legal repercussions. For trucking companies, ensuring that all operational and insurance history details are accurately disclosed is paramount to securing valid coverage and protecting against unforeseen events.

This case serves as a cautionary tale for the transport industry, emphasising the need for diligence and honesty in all insurance-related matters. Engaging with reputable brokers and maintaining transparent communication with insurers can help prevent similar disputes and ensure that coverage remains intact when it is most needed.

Published:Saturday, 24th Jan 2026
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

Share this news item:

Insurance News

Heightened Road Risks During Holiday Season Due to Increased Freight Traffic
Heightened Road Risks During Holiday Season Due to Increased Freight Traffic
25 Jan 2026: Paige Estritori
As Australia enters the summer holiday season, insurers and transport specialists are raising alarms about heightened road risks resulting from the convergence of increased freight activity and holiday travel. This period sees a significant uptick in both passenger vehicles and heavy trucks on the roads, amplifying the potential for accidents and safety incidents. - read more
Celebrating Excellence: 2025 National Trucking Industry Award Winners
Celebrating Excellence: 2025 National Trucking Industry Award Winners
25 Jan 2026: Paige Estritori
The Australian Trucking Association (ATA) has proudly announced the recipients of the 2025 National Trucking Industry Awards, recognizing outstanding contributions and achievements within the sector. These awards highlight the dedication and excellence of individuals and organizations that drive the industry forward. - read more
Premiums Decline in Australian Construction Insurance Market
Premiums Decline in Australian Construction Insurance Market
25 Jan 2026: Paige Estritori
Australia's construction insurance market has entered a softer phase in 2025, with premiums decreasing across various lines due to heightened competition among insurers. According to Marsh's Construction Insurance Market Update 2025, premium reductions averaged between 5% and 15% in the first half of the year. - read more
Labour Shortages and Supply Chain Issues Elevate Insurance Claims Costs
Labour Shortages and Supply Chain Issues Elevate Insurance Claims Costs
25 Jan 2026: Paige Estritori
In 2025, Australia's insurance industry is grappling with rising claims costs, particularly within the construction sector, due to labour shortages and supply chain disruptions. Crawford & Company's latest Claims Inflation Update highlights that construction expenses are increasing at a rate faster than general consumer prices, with the Building Cost Index (BCI) rising nearly 5% annually. - read more
Envest Group Unveils TLI Underwriting: A New Era for Heavy Motor Fleet Insurance
Envest Group Unveils TLI Underwriting: A New Era for Heavy Motor Fleet Insurance
24 Jan 2026: Paige Estritori
Envest Group, a prominent player in Australia's insurance sector, has announced the launch of TLI Underwriting, a new agency dedicated to providing specialised insurance solutions for heavy motor fleet operators. This strategic move aims to address the unique challenges faced by larger transport businesses in Australia. - read more


Farm Insurance Articles

New Technologies in Crop Protection: How Precision Agriculture Enhances Insurance Coverage
New Technologies in Crop Protection: How Precision Agriculture Enhances Insurance Coverage
For generations, farmers have faced the challenge of protecting their crops from an array of threats, such as pests, diseases, and extreme weather. Traditional crop protection strategies have relied heavily on blanket approaches, as in using widespread pesticide application, or generalized irrigation systems, regardless of the varying needs across a field. While these methods have had their successes, they also come with limitations in efficiency, environmental impact, and the precision needed for optimal crop health and yield. - read more
The Rural Farmer’s Handbook to Affordable Farm Insurance
The Rural Farmer’s Handbook to Affordable Farm Insurance
As a rural farmer, protecting your livelihood should be a top priority. Farm insurance is crucial because it safeguards your investment and income against unforeseen events such as natural disasters, accidents, and theft. - read more
Unpacking the Fine Print: Common Misunderstandings in Farm Insurance Policies
Unpacking the Fine Print: Common Misunderstandings in Farm Insurance Policies
Welcome to our discussion on farm insurance, a crucial subject for every Australian farmer. Whether you're seasoned in agricultural ventures or just starting out, the world of insurance can often seem daunting and complex. - read more
Effective Risk Management Plans Every Farm Owner Should Implement
Effective Risk Management Plans Every Farm Owner Should Implement
Managing a farm involves juggling many uncertainties and potential risks. Risk management in farming refers to the process of identifying, assessing, and prioritising risks associated with agricultural activities. Effective risk management ensures that farmers can handle obstacles and continue their operations smoothly. - read more
Risk Mitigation: Best Practices for Rural Farmers
Risk Mitigation: Best Practices for Rural Farmers
Risk mitigation is a strategy used to prepare for and lessen the effects of potential risks faced by rural farmers. It involves identifying potential threats and taking proactive steps to minimize their impact. - read more


Farm Type:
Postcode:

Insurance quotes are provided free and without obligation by a specialist from our national broker referral network. See our privacy statement for more details.


Knowledgebase
Coverage:
The amount of risk or liability covered for an individual or entity by way of insurance services.