Welcome to the Insurance Online News podcast with your host, Paige Estritori, where we deliver the latest and most significant news from the world of insurance in Australia. Our dedicated team works tirelessly to bring you the freshest updates, focusing on the stories that matter the most to both Australian businesses and individual consumers over the past week.
Through meticulous research, we transform these developments into original content that not only keeps you informed but also offers deep insights into the insurance landscape as it stands today. Our podcast distills these crucial updates into a format that's both succinct and captivating. For professionals within the insurance realm or personal consumers keen on keeping up with insurance trends, look no further. Paige Estritori brings you all the essential information daily, making our podcast the ultimate destination for trustworthy and impactful insurance news.
This Week:
Premiums keep rising as extreme weather squeezes insurer profits. AFCA says it will never use AI to decide disputes and is preparing a hail claims guide, while insurers add AI exclusions to liability policies. Suncorp buys a five‑year aggregate reinsurance cover to bolster resilience against natural hazards. NSWs SIRA opens consultation on workers compensation regulations until 15 May. Listeners are encouraged to compare policies, review AI-related exposures, keep property and business cover current, and check workers comp settings. Visit insuranceonline.com.au for free quotes and broker support.
Hello and welcome to Insurance Online News with Paige Estritori, its 30 April 2026.
First, premiums are still climbing even as insurer profits are squeezed by last years extreme weather. For households and small businesses, that means costs may stay higher for longer. The smart move is to compare cover and excesses side by side and check sums insured so youre not paying for gaps you didnt expect.
Next up, the Australian Financial Complaints Authority, or AFCA, says it will never use artificial intelligence to decide disputes, and its preparing a practical guide to tidy up hail claims. At the same time, underwriters are adding AI exclusions to many liability policies as businesses roll out new tools. If your team uses AI for customer decisions or content, ask a broker to review your public liability, professional indemnity and cyber wording so you know whats in and whats out.
Meanwhile, Suncorp has bought a five‑year aggregate reinsurance cover starting 30 June. Its designed to cushion the hit from multiple natural hazard events and smooth earnings volatility. It wont dictate retail pricing on its own, but it signals insurers are rebuilding resilience. For customers, its a reminder to keep property and business interruption cover current as weather risks evolve.
And for NSW employers, the State Insurance Regulatory Authority, or SIRA, is consulting on workers compensation regulations through 15 May. Proposed changes span premium directives, claims forms and decision notices. If you have staff in New South Wales, nows a good time to check your workers comp arrangements and return‑to‑work supports so youre ready when rules are finalised.
Thats it for this week. For free, fast quotes across personal and business insurance, and to connect with independent brokers who can help you compare policies with confidence, head to insuranceonline.com.au. Im Paige Estritori, thanks for listening.
The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, resources and information.
In a significant development for the Australian travel insurance market, Cover-More, a subsidiary of Zurich's Cover-More Group, has entered into a strategic partnership with global brokerage firm Aon. This collaboration designates Cover-More as the exclusive provider of travel insurance products to Aon's Australian retail customers and employees. - read more
The Australian Travel Industry Association (ATIA) is actively campaigning to secure the permanent right for travel agents, tour operators, and accredited travel businesses to sell travel insurance at the time of booking. This initiative follows an exemption granted in 2021, which is set to expire in October 2026. - read more
Southern Cross Travel Insurance (SCTI) has reported a significant increase in domestic travel insurance claims, shedding light on the existing coverage gaps among Australian travellers. In the first eight and a half months of 2025, SCTI settled over $240,000 in claims related to local and interstate trips. - read more
In 2026, Australian insurers are grappling with significant challenges, notably premium affordability and cybersecurity threats. Gallagher Bassett's annual industry survey sheds light on these pressing issues, revealing a shift in insurer priorities amid evolving market dynamics. - read more
The Australian commercial insurance sector has witnessed a notable 12% decline in rates during the first quarter of 2026, as reported by Marsh's Global Insurance Market Index. This marks the seventh consecutive quarter of rate reductions, reflecting a sustained trend in the market. - read more
For generations, farmers have faced the challenge of protecting their crops from an array of threats, such as pests, diseases, and extreme weather. Traditional crop protection strategies have relied heavily on blanket approaches, as in using widespread pesticide application, or generalized irrigation systems, regardless of the varying needs across a field. While these methods have had their successes, they also come with limitations in efficiency, environmental impact, and the precision needed for optimal crop health and yield. - read more
Welcome to our in-depth exploration of Machinery Breakdown Insurance—a safety net that's becoming increasingly important for the modern Australian farmer. Whether you're involved in cropping, dairy, or livestock, your equipment is the backbone of your operation. As farming technology evolves, the machinery becomes more sophisticated, and unfortunately, the more complex a system is, the more that can go wrong. This is where Machinery Breakdown Insurance comes into play. - read more
The serene morning mists settling over green pastures and the peaceful clucking of poultry might paint an idyllic picture of farm life, but seasoned farmers know that this lifestyle comes with its own set of risks and uncertainties. In the world of agriculture, each new day could bring events that threaten your way of life and the heart of your business. This is where farm insurance becomes not just important, but essential. - read more
Welcome to the world of farm insurance, where no two policies are the same, just as no two farms mirror each other in operations and risks. As a farmer, you are acutely aware that your agricultural endeavors bring a unique set of challenges and needs. Recognizing this diversity is the first step in protecting your livelihood. - read more
Welcome to our discussion on farm insurance, a crucial subject for every Australian farmer. Whether you're seasoned in agricultural ventures or just starting out, the world of insurance can often seem daunting and complex. - read more
Knowledgebase
Insurance: In law and economics, insurance is a form of risk management primarily used to hedge against the risk of potential financial loss.